Pay an invoice from the City

The City issues an accounts receivable invoice to residents and non-residents of Mississauga who have used a product or service. Review the online listing of City by-laws for products and services incurred.

You can find the reason for your invoice below your name and address.

Payment options

You can pay your balance through various methods. You must include your invoice number, which is located at the top and bottom of the invoice, for all payment methods.

If you send a payment for your balance without referencing the invoice number, it will be sent back to you. You will be responsible for any resulting additional interests and charges.

Your payment must reach our office on or before your invoice’s due date (30 calendar days from the day the invoice is issued) to avoid additional interest and charges.

Interac e-Transfer

To pay your balance via email, send it to mississauga.ar@mississauga.ca

You must include your invoice number in the message/comments section.

Electronic funds transfer (EFT) or wire transfer

Contact Accounts Receivable at ar.eft@mississauga.ca for instructions on how to pay your balance through an EFT or wire transfer.

Cheques or credit card remittances

The City accepts cheque and credit card payments. The credit card remittance portion is located at the bottom of the invoice. Both payment types can be mailed or dropped off at Mississauga Civic Centre.

If you pay your balance using a cheque, make sure to:

Make the cheque payable to the City of Mississauga
Write the invoice number(s) on the memo line of the cheque
Include your invoice remittance (detachable bottom portion of the invoice)

Mailing address

You can mail your cheque or credit card remittance to:

Accounts Receivable
PO Box 3200
Mississauga, ON L5A 4L9

Drop box location

The drop box is located in two areas at Mississauga Civic Centre:

Outside, by the North entrance on Princess Royal Drive
Inside, on the ground floor by the Great Stairs

Interest and additional charges

If you don’t pay your full balance by the due date on your invoice, you will be charged interest. The interest rate is 1.25 percent and it will be applied to your outstanding balance and compounded every 30 days until your balance is paid in full.

Refer to the actions the City will take if you don’t pay your outstanding balance within the following timeframes:

After 30 days of your due date, the City will send you an overdue notice.
After 60 days from your due date, the City will send you a final notice.
After 90 days from your due date, the City may take one of two actions depending on your city of residence.
- If you’re a Mississauga resident, the City may add your balance, including interest and additional charge, to your property tax account.
- If you’re not a Mississauga resident, the City may assign a third-party agency to collect your balance. An additional commission charge will be added to your outstanding balance if a third-party agency is assigned.

Contact us

For more information about your invoice, contact Accounts Receivable at collections@mississauga.ca or call 311 (or 905-615-4311 if outside city limits).