Due to the postal strike, delivery and receipt of mailed documents, payments, and notices may be delayed. Please use our online or in-person options. Read the news release and you can also contact us for help.

Current public health measures

Last updated onĀ 

Get up-to-date public health information and advice as Ontario takes measures to manage COVID-19 for the long-term.

Face mask requirements

Masks are required in long-term care facilities and retirement homes, and strongly recommended in settings with people who are at higher risk of severe outcomes from COVID-19, like congregate care and living spaces.

Businesses and organizations have the authority to keep their own face mask policies and requirements in place, and you can continue to wear a mask if you feel it is the right choice for you.

Refer to the Government of Ontario’s website for additional advice and guidance around masking.

Travel regulations

According to the federal government’s recent announcement, all COVID-19 border measures will end for travellers entering Canada on October 1, 2022. Existing travel regulations, including masking requirements on planes and trains, will also be lifted.

If you plan on travelling, you are encouraged to check the travel requirements for your destination in advance.

Protect yourself and others

We can all continue to do our part to keep each other safe and stop the spread of COVID-19 by following important public health recommendations, including:

  • getting vaccinated, and receiving booster doses when eligible
  • staying home if you have symptoms of COVID-19 or have tested positive
  • wearing a mask if you are recovering from COVID-19 or a close contact of someone with COVID-19 or symptoms
  • wearing a mask if you are at higher risk of severe illness or health outcomes from COVID-19, such as people who are older, pregnant or with certain medical conditions
  • taking everyday action, like washing your hands and disinfecting surfaces