Due to the postal strike, delivery and receipt of mailed documents, payments, and notices may be delayed. Please use our online or in-person options. Read the news release and you can also contact us for help.
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Information about changes to City services and what facilities are closed due to COVID-19 public health measures.
Accounts Payable can only process payment by Electronic Funds Transfer (EFT) or Visa Payables. To register for EFT, complete this form and submit it via email to ap.central@mississauga.ca. For more information, call 311 (905-615-4311 outside City limits).
You can renew or register for a pet licence online or by phone at 905-896-5858 (choose option 4).
If you’re not able to renew or register for a pet licence online or by phone, you can submit your application in person at the Animal Services Shelter.
To schedule an appointment to adopt a pet call Animal Services at 905-896-5864 and select option 2. See what animals are currently available.
The Building Division continues to process all existing and new building permit applications online using the ePlans portal.
If you have questions about the conditions identified within your project status report, please call or email your reviewer or call 311 (905-615-4311 outside City limits).
Inspections can be scheduled online using the permit number and web access ID on your Building Permit Notice Card.
To report work being done without a permit, first check the property information. If there is no permit, then call 311 (905-615-4311 outside City limits).
These guides may address some of your concerns about ongoing construction.
Only online payments via ePlans and electronic payments are currently accepted.
The Clerk’s Office is currently open by appointment only for some services. Book an appointment at the City Clerk’s Office.
Council and Committee meetings will continue to be live-streamed and are available on Council and Committee Videos.
To speak at a meeting, you must register in advance. Registration details will be outlined in the agenda.
Construction related to municipal infrastructure is permitted under the amended Ontario Regulation 82/20. The City is keeping employees, contractors and the community safe by following Province of Ontario legislation and guidelines, public health directives, physical distancing, using personal protection equipment and adjustment of work schedules.
At this time, parties may preserve construction liens on City projects by submitting a completed Form 12: Claim for Lien under Section 34 of the Act to vital.stats@mississauga.ca. Please reference “Construction Lien” in the email subject line.
For the latest updates, follow @saugaculture or get Culture email updates.
You can apply for all development applications on the ePlans portal.
For current applications, please send updates and communications to the Planner assigned to your application.
Resubmissions for Official Plan and/or Zoning By-law Amendments, Removal of the Holding Symbol, Subdivision or Condominium applications submitted prior to April 12, 2021, call 311 (905-615-4311 outside City limits) or email eplans.devdes@mississauga.ca.
If you have questions about the conditions identified within your project status report, please call or email your reviewer or call 311 (905-615-4311 outside City limits).
Only online payments via ePlans and electronic payments are currently accepted.
Fees for planning applications can also be paid by cheque.
Contact 311 to report a violation of the gathering limits.
The Reopening Ontario (A Flexible Response to COVID-19) Act states that it is an offence to host an event that exceeds the gatherings limits, with a minimum $10,000 fine, as well as a temporary closure order. Any person attending a gathering that violates the gathering limits may be issued a $750 ticket.
Fire and Emergency Services is an essential service that will continue to operate.
We’re still accepting freedom of information requests online and by mail. Please be aware that there may be a delay in our response.
Libraries are open with approximately 50 per cent capacity, providing two metres of physical distancing can be maintained.
The library is providing a free printing service for customers requiring a paper copy of their vaccination certificate. Customers will be able to access the Government of Ontario website and print off their proof of vaccination at not cost. For help accessing your vaccine certificate, visit mississaugalibrary.ca/vaccine.
Visit mississaugalibrary.ca and follow Mississauga Library on Instagram, Facebook and Twitter for updates.
You can apply for a marriage licence at the Civic Centre by appointment only.
The City Hall wedding chapel is closed.
Transit service continues across Mississauga. MiWay service on several routes has changed to meet current ridership levels. Face masks are required.
Check MiWay’s trip planner for real-time bus schedules. Trips are subject to change without notice.
For more information, visit MiWay’s website.
As of July 19, there will be increased capacities on park and filming permits. Sports teams will be able to book more fields and tournament events through the summer.
For more information, see a complete program and service impact update.
The Provincial Offences Court at 950 Burnhamthorpe Road West is open for administrative services only, including:
You must wear a face mask and physically distance while in the courthouse.
All Provincial Offences Act (POA) matters are being rescheduled for remote hearings. If you receive a Part III summons for a traffic or by-law offence, do not attend court.
A notice of your new court date will be sent to you by mail to the address on file with the court. The notice will contain instructions on how to attend court remotely. Learn more about remote court proceedings.
If you receive a Part III Summons for a traffic or by-law offence, your court appearance will be via conference call. Only Part III Summons (first appearances) are proceeding at this time.
All court locations will continue to hear matters remotely. A notice of your new remote early resolution will be sent to you by mail to the address on file with the court.
If your address changes, it is your responsibility to update the court office with your new address. You can email your new address to court.admin@mississauga.ca.
Public meetings for development and Committee of Adjustment applications are now proceeding. Public meeting notices provide a range of options for residents and businesses to access additional information, how to contact the City planner and how to provide written comments by mail or email. View the City’s Agendas for the Planning and Development Committee and the Committee of Adjustment.
While we continue to respond to this pandemic, we are working hard to deliver essential services and projects to keep our City moving and safe. While we can’t connect in-person at this time, we still want to connect! We are working to share information and discuss City projects in a virtual manner.
View City-led engagements.
Wireless Mississauga is a city-wide network of free wireless hotspots available for public use. These locations are helping provide internet service to those in need, who may not have easy access, while allowing for physical distancing.
Outdoor pools are open this summer for lane and public swims. Capacity will be limited and online reservations are required, available five days in advance at 6 a.m. Celebration Square Wading Pool is open from 10 a.m. to 8 p.m. with capacity limits. Residents waiting to go into the wading pool will be required to line up to ensure they maintain a two-metre distance.
For more information, see a complete program and service impact update.
Due to COVID-19, most volunteer opportunities are currently unavailable. We’ll bring back volunteers when it makes sense to do so, based on the status of operations and health and safety protocols.
All individuals entering City facilities are expected to comply with all applicable advice and instructions of public health officials, including matters regarding physical distancing, wearing of face masks and proof of vaccination. The City may impose additional health and safety guidelines and requirements. By entering City facilities, facility users acknowledge the possible presence of COVID-19, assume the associated risks, and waive any and all associated claims against the City.