City to boost MiWay service through 57,000 additional service hours; maintenance enhancements

Mississauga City Council has voted to boost MiWay route service by an additional 57,000 service hours and over 2,400 hours of additional maintenance and repair service to meet the growing demands for transit service in Mississauga.

There will be more buses on the road more often and on the routes that need them the most, ensuring dependable, on-time service for riders.

“We’ve seen a significant increase in demand for transit services in our City and we’re increasing service to match,” said Ward 8 Councillor and Acting Mayor, Matt Mahoney. “The addition of new drivers and maintenance workers will allow us to build the kind of capacity that our residents need and expect from MiWay. Through the Dedicated Gas Tax Fund for Public Transportation program, these improvements will do exactly what they’re designed to do and contribute greatly to improved quality of life for our residents.”

The Dedicated Gas Tax Fund for Public Transportation Program provides municipalities with the means to support and improve transportation services. Mississauga’s allocation of this funding to MiWay will lead to continued growth, which is key as ridership continues to increase.

Since the end of the COVID-19 Pandemic, MiWay ridership has surpassed 2019 levels by nearly 10 per cent as of 2023. While there was a 4 per cent allowance for increased service hours in the City’s 2024 Budget, the City continues to see significant growth in ridership in 2024.

“The ability for us to increase the service on some of the busiest routes in Mississauga means residents can get to their destinations quicker and with even more dependability — something MiWay prides itself on and strives for every day,” said Eve Wiggins, Director of Transit. “We’ve listened to our riders and are taking action to meet their needs, while continuing with our mission to continually grow transit service and ridership in Mississauga.”

The additional funding will increase service and maintenance through the addition of 44 new transit operators and 11 new maintenance staff. These additions will help ensure service is increased with a focus on the following routes:

1. Burnhamthorpe Express: Route 126
2. University of Toronto (UTM) Routes 44 and 110
3. Kipling Bus Terminal Route 11 – Westwood Mall

Service will also be improved by redirecting 60-foot buses (with greater passenger capacity) to busier corridors such as Mavis Road (Route 61) and McLaughlin Road (Route 66).

Learn more about MiWay routes and ways we are improving for residents

Media contact

City of Mississauga Media Relations
media@mississauga.ca
905-615-3200, ext. 5232
TTY: 905-896-5151