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Enhancing customer experience: Mississauga launches seasonal registration for recreation and culture programs

You asked, and we listened! Mississauga is making it easier for you to enrol in recreation or culture programs. Active Mississauga is transitioning towards a seasonal registration cycle for added convenience.

Entertainment and activities | January 28, 2025

As part of our ongoing commitment to improving customer service and providing a smoother registration experience, Mississauga is updating the program registration process to reflect the needs and wants expressed by the City’s residents. The new changes streamline the registration process and provide a smooth experience for users. In addition to added flexibility, the City is also reducing the financial burden of registering for multiple sessions at once.

Changes to the upcoming 2025 registration process:

  • There will be four distinct seasonal registration opportunities throughout the year.
    • Spring programs and summer camp registrations – February 18, 2025
    • Summer program registration – May 20, 2025
    • Fall programs and Winter camps registration – August 11, 2025
    • Winter programs, March Break camp, & Aquatic Leadership registrations – November 24, 2025
  • There will be less overlaps between programs – helping families plan activities better and improve access to desirable programs.
  • Registration time is changing from 6 a.m. to 7 a.m. Based on resident feedback, this change helps make registration more accessible.

Remember, programs fill up on a first-come, first-served basis, so preview programs and save your selections in advance.

What’s next?

To help you plan, here are key dates for the upcoming 2025 spring programs and summer camp registration period:

  • February 11 – Preview and bookmark programs on Active Mississauga
  • February 18 – Online and in-person resident registration begins at 7 a.m.
  • February 25 – Online and in-person non-resident registration begins at 7 a.m.
  • March 22 – Spring programs begin
  • June 30 – Summer camps begin

Stay tuned for more detailed information on each registration window, including preview and registration dates.

Guide to registration

Phase Date and time Tips for registration success
Preview and bookmark programs

February 11

 

  • Create an Active Mississauga account if you don’t have one. Watch a video on how to manage your account if you need help.
  • Explore Active Mississauga and browse through programs – see what you want to register for!
  • Apply filters during your search and narrow down your program options. Watch this video for a demo.
  • Discuss classes and schedules with family and friends. Does the timing work with everyone’s schedule if you are attending a class with them or depending on them for a ride?
  • Save your favourite programs so you can find them easily during registration time.

Note: Extended hours for camps do not fill up. Try to focus on registering for camps first as extended hours registration can be completed later.

Registration opens For Mississauga residents:
Tuesday, February 18 at 7 a.m.For non-residents: Tuesday, February 25 at 7 a.m.

Log into your Active Mississauga account and have your preferred payment method ready for registration (Visa, American Express and MasterCard).

Note: If you register in-person at a community centre, you can pay by cash, debit or credit card.

Classes begin March 22 or later

Prepare for your first class by looking up your commute time for in-person classes ahead of time.

Show up on time or a bit earlier to settle in and enjoy!

Regardless of what your hobbies are, there is something for everyone in Mississauga. Children, youth, adults and seniors can all benefit from recreation and culture programming.

Have questions about Active Mississauga? Check out these FAQs. You can also email active@mississauga.ca.

To learn more, visit mississauga.ca/recreation.

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Media contact

City of Mississauga Media Relations
media@mississauga.ca
905-615-3200, ext. 5232
TTY: 905-896-5151