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Media advisory

Residential Compassionate Flood Relief Grant Program applications now open

The one-time grant is available to eligible homeowners or tenants in Mississauga who had flood damage from the severe weather events in July and August 2024.

City services | December 2, 2024

Today, the City of Mississauga launched its Residential Compassionate Flood Relief Grant, a one-time payment of $1,000 to affected property owners and tenants in Mississauga, who experienced basement flooding on July 16, August 17 and August 18. Residents can only apply for the grant once, even if they own more than one eligible property or experienced flooding on more than one day.

Who is eligible

To be eligible to apply for the Residential Compassionate Flood Relief Grant, you need to meet the following criteria:

  • Be an individual, not a corporation or business entity.
  • Be a registered owner or tenant of a residential dwelling within Mississauga.
  • Have experienced flood damage to your residence from the rainfall events on July 16, August 17 or August 18, 2024.

What you need to apply

Residents must complete a grant application and submit proof of eligibility, including proof of ownership or residence and proof of flooding.

To provide proof of ownership, you must provide a copy of your City tax bill. The name on the application must match the registered owner listed on the tax bill.

To provide proof of residence, if you are a tenant, you must show proof that you live at the eligible residence. You can provide:

  • Lease or rental agreement
  • Ontario driver’s license
  • Bank or credit card statement
  • Insurance policy
  • Utility, telephone or internet bill

All applicants must provide proof of flooding within a residential dwelling, such as:

  • Proof of an insurance claim made for flooding.
  • Correspondence with 311 Customer Service, a Councillor’s office or City staff.
  • Invoices, receipts or quotes for flood cleanup or repairs.
  • Photos of flooding in the residential dwelling, with the file’s metadata date stamped.

Applying online

Visit the webpage and upload the supporting documents, including proof of ownership or residence and proof of flooding.

Each file must be 5 MB or smaller and in one of the following formats: JPEG, JPG, PNG, GIF, PDF or WebP.

Applying by mail

Mail a completed Flood Relief Grant Application and supporting documents to the following address:

Residential Compassionate Flood Relief Grant Program
Transportation and Works
Environmental Services Section
300 City Centre Drive
Mississauga, ON L5B 3C1

For more information about the grant, residents are asked to call 311.

Applications will be accepted until May 31, 2025.

Important facts about stormwater

There are more than 51,000 storm drains in Mississauga, 1,900 km of storm sewer pipes, 270 km of ditches, 150 km of creeks, and 80 stormwater management facilities.

Valued at more than $7 billion, Mississauga’s stormwater drainage system requires constant care. Staff continue to assess and prioritize the most effective improvements to this aging infrastructure. Installing stormwater infrastructure requires a large investment up front, and it is expensive, but important to maintain.

Rebate programs

In February 2025, the City will be launching two additional rebate programs:

  • Basement Flooding Prevention Rebate Program will provide rebates up to $6,800 for eligible flood prevention improvements.
  • Flood Resilience Rebate Program will provide rebates of 50 per cent of the invoiced cost up to a maximum of $3,000 to cover costs associated with eligible measures taken to make improvements to your home to minimize flooding impact.

Other subsidies

Region of Peel Sanitary Backwater Valve Rebate (Current): The Region provides a $1,500 rebate for eligible homeowners to cover the cost of installing a sanitary backwater valve to reduce basement flooding due to sanitary back-ups of wastewater from the sanitary sewer. For more information, visit peelregion.ca.

Useful links

Read more about the City’s stormwater infrastructure.

Learn more about how to reduce the risk of flooding on your property.

Watch the City’s Flooding Information Session video.

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Media contact

City of Mississauga Media Relations
media@mississauga.ca
905-615-3200, ext. 5232
TTY: 905-896-5151