Holiday service changes start on Monday, Dec. 25
Updated: December 4, 2023
There will be seasonal service changes from Dec. 25, 2023 to Jan. 7, 2024, to ensure that service is aligned with customer demand during the holidays.
Due to high school closures during the holidays, 300-series routes will not operate from Dec. 25, 2023 to Jan. 7, 2024.
Regular service resumes on Monday, Jan. 8, 2024.
The table below summarizes the changes.
| Date | Type of service |
| Mon, Dec. 25, 2023 | Reduced holiday service |
| Tues, Dec. 26, 2023 | Regular Saturday service |
| Wed, Dec. 27 to Fri, Dec. 29, 2023 | Reduced weekday service on Routes 18, 44, 109 and 110. Routes 25 and 74 will not operate on these days. |
| Sat, Dec. 30, 2023 | Regular Saturday service |
| Sun, Dec. 31, 2023 | Regular Sunday service. Extended late night service until 2 am on certain routes. Free rides from 7 pm on Dec. 31 to 4 am on Jan. 1, 2024. |
| Mon, Jan. 1, 2024 | Reduced holiday service |
| Tues, Jan. 2 to Fri, Jan. 5, 2024 | Regular weekday service (300-series school services will not operate) |
| Sat, Jan. 6, 2024 | Regular Saturday service |
| Sun, Jan. 7, 2024 | Regular Sunday service |
These routes will have less frequent service on Mon, Dec. 25, 2023 and Mon, Jan. 1, 2024:
- 17 Hurontario
- 23 Lakeshore
These routes will not operate on Mon, Dec. 25, 2023 and Mon, Jan. 1, 2024:
- 28 Confederation
- 46 Tenth Line-Osprey
- 48 Erin Mills
MiWay will operate on a regular Saturday schedule on Tues, Dec. 26, 2023, due to increased customer demand on Boxing Day.
Please check for updated schedules.
Ride free on New Year’s Eve
MiWay will offer free service on New Year’s Eve from 7 pm on Sun, Dec. 31, 2023 to 4 am on Mon, Jan. 1, 2024.
The following routes will also have extended late night service until 2 am on New Year’s Eve:
- 1 Dundas
- 2 Hurontario
- 3 Bloor
- 5 Dixie
- 7 Airport
- 10 Bristol-Britannia
- 11 Westwood
- 13 Glen Erin
- 17 Hurontario
- 23 Lakeshore
- 26 Burnhamthorpe
- 61 Mavis
- 66 McLaughlin
Please check for updated schedules.
Customer service holiday hours of operation
MiWay Customer Service will have revised hours of operation from Mon, Dec. 25, 2023 to Sun, Jan. 7, 2024:
| Date | Information Line | Feedback Line | Information Booth at the City Centre Transit Terminal |
| Mon, Dec. 25 | 9:30 am-5 pm | 9:30 am-5 pm | Closed |
| Tues, Dec. 26 | 9:30 am-5 pm | 9:30 am-5 pm | 8 am-7 pm |
| Wed, Dec. 27 | 7 am-7 pm | 7 am-7 pm | 8 am-7 pm |
| Thurs, Dec. 28 | 7 am-7 pm | 7 am-7 pm | 8 am-7 pm |
| Fri, Dec. 29 | 7 am-7 pm | 7 am-7 pm | 8 am-7 pm |
| Sat, Dec. 30 | 9:30 am-5 pm | Closed | Closed |
| Sun, Dec. 31 | Closed | Closed | Closed |
| Mon, Jan. 1 | 9:30 am-5 pm | 9:30 am-5 pm | Closed |
| Tues, Jan. 2 to Fri, Jan. 5 | 7 am-7 pm | 7 am-7 pm | 8 am-7 pm |
| Sat, Jan. 6 | 9:30 am-5 pm | Closed | Closed |
| Sun, Jan. 7 | Closed | Closed | Closed |
Fares Booth at the City Centre Transit Terminal
Open from 8 am to 7 pm on weekdays.
Closed on weekends, and on Monday, Dec. 25, Tuesday, Dec. 26 and Monday, Jan. 1, 2024.
Next planned service change – January 8, 2024.