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Archived Completed in 2020 City project

MiWay 5 Transit Service Plan

MiWay’s five-year plan for 2021-2025 guides the refinement and expansion of the City’s transit network. It aims to grow the system and improve connectivity to deliver a fast, efficient, attractive and easy-to-use transit service.

MiWay 5 Transit Service Plan 2021-2025 suspended

The COVID-19 pandemic led to a significant decline in ridership, averaging a 75% decrease. All planned service growth investments from 2020 to 2023 were cancelled, resulting in the suspension of the MiWay 5 Transit Service Plan (2021-2025).

Since the pandemic, we have seen a notable shift in the ridership landscape, travel patterns and preferences. In response, MiWay will be working toward the development of a new service plan in the near future.

Background

MiWay successfully completed its first five-year service plan (2016-2020), which focused on moving Mississauga’s transit system from a design that radiates from the city centre to a grid network. This allowed for more frequent and direct service along main roads.

10 benefits of MiWay Five

  • Stronger corridors to support a grid network
  • Direct connections between major transit hubs
  • More frequent service on main corridors
  • Improved connectivity with GO stations
  • More service outside of weekday rush hours
  • Improved connectivity with major employment areas
  • More express service between key destinations
  • Improved connectivity with colleges and universities
  • Integration with rapid transit connections
  • Improved connectivity with neighbouring communities

To achieve growth in the system and improve connectivity, we will:

  • Review our existing services
  • Build on the framework created by the last service plan
  • Explore options for improvements that will set the stage for future transit improvements and service expansion in Mississauga

Plan objectives of MiWay Five

Build on the existing network

  • Align MiWay services to support and integrate with the future Hurontario Light Rail Transit (LRT) line.
  • Expand hours of service throughout the week in response to growing ridership demand.
  • Improve service to major terminals as identified in the MiWay Infrastructure Growth Plan (MIGP) and the City’s planning strategies projects.
  • Expand the express network to strengthen core and community-oriented services.
  • Re-align routes to focus on the core network to grow ridership and reduce service duplication.

Integrate and strengthen connections

  • Improve service to major employment areas, responding to areas of ridership growth.
  • Align services with MiWay’s Infrastructure Growth Plan (MIGP) initiatives.
  • Enhance inter-regional connections and integrate with neighbouring service providers like Brampton Transit, Toronto Transit Commission (TTC), Oakville Transit, Metrolinx/GO Transit.
  • Connect to higher-order transit services, such as subway and GO Rail service.
  • Integrate with neighbouring service providers, including Oakville, Brampton, Toronto, Metrolinx.
  • Integrate and improve connections at major mobility hubs like the future Toronto Pearson Airport Regional Transit Centre.

Enhance the customer experience and service delivery

  • Review the feasibility of new and innovative strategies for service delivery aimed at optimizing resources and improving the efficiency of service delivery to both new and evolving service areas.
  • Enhance the customer experience for existing riders and earn the trust of new and choice riders by providing reliable services and improving stop and terminal infrastructure to make transit easier.

For more information, email MiWay Customer Service at miwayhelps@mississauga.ca.

Related projects

  • In progress
    Hurontario Light Rail Transit

    A provincially-owned system that will bring fast and reliable rapid transit to the cities of Mississauga and Brampton along the Hurontario corridor.

  • In progress
    Vision Zero

    Vision Zero is the internationally endorsed long-term goal of zero traffic-related fatalities and serious injuries. In 2018, Mississauga officially became a Vision Zero City.

  • Completed in 2023
    Bloor Street integrated road project

    The City completed this study for road improvements to the Bloor Street corridor and it has resulted in the Bloor Street redesign.

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