The Rental Standards Program (formerly called Mississauga Apartment Rental Compliance program) was launched in July 2022. The program aims to make sure apartment buildings are well-maintained to support safe, secure and liveable communities.
Apartment buildings with two or more storeys and six or more residential units that share a common area must be registered with the City. Building owners must create and implement specific plans and processes outlined in the Rental Apartment Buildings By-law.
The maximum penalty for failing to register an apartment building is $100,000, if convicted.
This program doesn’t apply to:
Buildings must be registered every year. The deadline to renew a building registration is July 31 of every year.
For new registrations, send us the building address, and the name and email address of the person completing the form to rental.standards@mississauga.ca. You’ll receive a unique registration form and instructions from us by email.
For renewals, we’ll email you an electronic registration form and mail a physical invoice before the renewal deadline.
Follow the instructions on the form and email it to rental.standards@mississauga.ca. Include any supporting documents if needed.
Follow the payment instructions on the registration form or invoice (for renewals).
In 2025, the fee is $18.25 per residential unit (HST exempt)
The registration and renewal fee is subject to change annually.
We’ll email the registration certificate to the email address on the registration form. You must print and post a physical copy of the registration certificate in your apartment building.
You must create and implement all plans that address owner obligations included in the Rental Apartment Buildings By-law.
Once registered, owners must ensure their rental apartment buildings meet minimum standards and practices for:
Read the Apartment Building Owner’s Reference Guide for more details on the by-law requirements.
Once your building is registered, officers (City staff) will regularly conduct visual building inspections to assess its maintenance standard and practices. Officers will assign an evaluation score, and it will determine when your next inspection will be. You’ll need to fix any issues found during the inspection.
If your building scores:
Building evaluation scores, enforcement actions and completed and uncompleted service requests are posted on the City’s interactive map for the public to access.
We will conduct an audit if your building receives an inspection score below 61% or if your building receives two consecutive one year inspection scores. An administrative fee and inspection fee will apply.
An audit involves an inspection and assessment of the building’s:
Audits also include a tenant engagement process. You must notify building residents by posting a Notice of Audit on the tenant notification board.
Once the audit is complete, you must fix all by-law violations. The processing time and penalty (if applicable) may vary.
If you have questions, call 311 (905-615-4311 outside City limits). You can also email our customer service department.